We Bring Technology to Market.

Work with us

The free tools in my social media marketing toolkit — Part 2: Management & measurement

By Alexandra Reid

In my last post, I shared and reviewed my favourite (free) social media monitoring tools that I use regularly to carry out social media marketing strategies on behalf of clients. Today, I reveal the management and measurement tools I use to organize and keep track of the zillions of conversations I monitor daily across multiple channels.

To summarize, these tools are free and therefore great for small businesses and new ventures. However, they are useless if they are not aligned with a sound social media marketing strategy. They are also far from perfect so we must always cross-examine data with information provided by other tools and sometimes even check information manually to ensure everything is accurate.

I decided to combine my favourite management and measurement tools because many of them do both functions. Technically, some of these can be used for monitoring social media as well. At the end of the day, it’s not so much the tools that matter, but how you use them. These are the ones that I’ve found excel, particularly in the management and measurement departments.

Without further ado, here are my favourite social media management and measurement tools:

Read More

The free tools in my social media marketing toolkit — Part 1: Monitoring

By Alexandra Reid

I talk a lot about social media marketing strategy here, but rarely do I mention the time-and-money-saving tools that streamline my community building activities and make our social media marketing program an effective solution for businesses.

All of the tools I use are free and available to anyone with access to a computer. They are great for small and new businesses with tight budgets and limited time for experimentation and operation. But while I highly recommend that these tools be used to support social media marketing activities, they are useless for businesses that don’t align them with a sound social media marketing strategy. Additionally, while these tools help abridge the flow of social media content so users can siphon relevant information, engage with their communities and track progress, a key challenge cited by numerous businesses is keeping on top of monitoring, measurement and engagement efforts.

We must also remember that these tools are free and far from perfect. In fact, the biggest criticisms of all social media monitoring tools (free and paid) are that they sometimes fail to provide reliable and accurate data, have lag times, bugs, and are confusing to use. That’s why we must always cross-examine data with information provided by other tools and sometimes even check information manually to ensure everything is accurate.

Today I’ll discuss the tools I use for monitoring social media. In a subsequent post, I’ll reveal my favourite management and measurement tools. You’ll notice that I don’t use many tools to do my job. This is because too many tools act as speed bumps in an otherwise efficient engagement system.

Without further ado, here are my favourite social media monitoring tools:

Read More

Recent Comments

  • Francis Moran : Hi, Jo. Thanks for the comment. I had hoped to attend the conference but it was sold out. Maybe next year. Not sure if your collaboration comment was directed at me or CCDI. If me, please drop me an email at francis@francis-moran.com and tell me more about what you have in mind.

  • Jo Head : I share your disappointment with the Expo - it was barely reflective of the ambition of the organisers and not at all reflective of the excitement, passion and creativity that I have come to love. I thought I was going to the Expo and booked the conference in error - the biggest & best mistake I have ever made. I feel inspired to see how I can help to deliver the Expo objective and to open the gateway. I enquired as to the export process through the CCDI ( Cape Craft and Design Institute ) whose role it is to promote export - they asked me what I meant by process. Their database (when you can access it) is even more disappointing than the Expo. Is there an opportunity to collaborate?

  • Is your leader a “Rob Ford”? | : [...] – See more at: http://francis-moran.com/startups/is-your-founder-a-rob-ford/#sthash.bX2ARK8k.dpuf [...]

Join us

Events We're Attending:

  • image description
  • image description
  • image description
  • image description
  • image description
  • image description
  • image description