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Managing perceptions and product at RIM like Apple did

By Jesse Rodgers

A tweet by Peter Mansbridge brought a lot of people’s attention to an article entitled Steve Jobs’ Lesson for RIM: Power of Perceptions, Turnaround 101, which focuses on how Steve Jobs changed the perception of Apple. That perception shift was driven a lot by product, and it wasn’t the iPod that did it. It was the other product — the Mac computer — and Apple’s ability to extend the life of a dead OS. Apple focused on revenue building and its “cult of mac” first.

The problem Steve Jobs faced with Apple’s OS going from the OS 8/9 to X and where RIM is now feels very similar. Apple extended the life of a dead OS while it built the OS for its future (OS X), the one that gave it the flexibility to build the iPod, the iPhone, and beyond. Did Jobs manage perceptions through how he spoke about Apple? Sure, but he also needed his product to deliver on the promise that Apple is innovative and cool.

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Recent Comments

  • Francis Moran : Hi, Jo. Thanks for the comment. I had hoped to attend the conference but it was sold out. Maybe next year. Not sure if your collaboration comment was directed at me or CCDI. If me, please drop me an email at francis@francis-moran.com and tell me more about what you have in mind.

  • Jo Head : I share your disappointment with the Expo - it was barely reflective of the ambition of the organisers and not at all reflective of the excitement, passion and creativity that I have come to love. I thought I was going to the Expo and booked the conference in error - the biggest & best mistake I have ever made. I feel inspired to see how I can help to deliver the Expo objective and to open the gateway. I enquired as to the export process through the CCDI ( Cape Craft and Design Institute ) whose role it is to promote export - they asked me what I meant by process. Their database (when you can access it) is even more disappointing than the Expo. Is there an opportunity to collaborate?

  • Is your leader a “Rob Ford”? | : [...] – See more at: http://francis-moran.com/startups/is-your-founder-a-rob-ford/#sthash.bX2ARK8k.dpuf [...]

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