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Making measurement work for communications professionals

By Caroline Kealey

Some words are hard to love, and I have to concede that “data” is one of them. It doesn’t have any magic that makes the heart of a strategic communicator beat faster. But really, it’s so important that we should all learn to love it a little. Why? Because it’s indispensible to evaluating communications success – and to demonstrating your own contribution as a strategic communicator.

Let’s face it — as a communicator you barely have the time, let alone the budget, to measure your communications activities. Yet, your senior management team is constantly asking for data on return on investment and the evidence that communications has demonstrated a meaningful result.

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The impact of infographics on marketing, journalism

By Linda Forrest

As a marketer and as a consumer of vast quantities of media, I couldn’t help but notice the surge in the use of infographics by my fellow marketers and the media in recent months. This has inspired quite a debate about whether the rise of the infographic signals the end of journalism as we know it.

What are infographics?

According to Wikipedia, “Information graphics or infographics are graphic visual representations of information, data or knowledge.” In a recent Mashable article, “How marketers can get more from infographics,” the author, Laura Hampton, added the following worthwhile addendum to that definition:

…infographics can communicate just about anything, so long as it’s engaging, relevant and more compelling as an image than as pure text.

Infographics come in a variety of formats, too. Layout, orientation and styling are limited only by the creativity of the designer. We’re even starting to see the rise of “infomotion” — infographics with moving elements and interactivity that further engage the audience.

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Recent Comments

  • Bob Bailly : Your new mode of working means no face to face interaction yet you call yourself empathetic. How can removing yourself from daily human social interactions and possibly understand what makes other people tick. Research from UCLA suggests messages conveyed face to face are understood primarily by reading body language (57%) and tone of voice (35%), and that words convey only 7%. By interacting only through computer based non-video technology is like weightlifting only using your right forearm.

  • Anna : As a freelancer who spends much of her time on the computer writing, I find that I have a brain which connects empathically to people despite how much time I spend on technology. In fact, I am not happy being immersed daily in what I called 'imposed' social interaction (social interaction brought on by having to interact with co-workers). Such social interaction used to make be egregious, used to make me dislike co-workers, and have a generally negative view on work life. Furthermore, people like me who are generally empathic can 'hide' in our homes and be safe from others while we work; safe from their criticisms and aversions, safe from bullying and harassment. Furthermore, our talents as writers, photographers, or whatever, flourish absolutely under one important condition - freedom. I support moving work to an online domain because I see also how harmful the 9 - 5 is for people; how it drains them, how its endless cacophony of alarm clocks and ringing bells--lunch hours and lunch rooms, forced staff retreats and uncomfortable interactions with bosses--is killing them. I support allowing technology make us more efficient, happier. I support voluntary--not forced--interaction. I support eliminating the workplace altogether and creating NEW modes of working, either from home or through community-based platforms such as outdoor spaces.

  • 5 Ways to Engage With Your Brand Voice - icuc.social : [...] “A strong company voice on social media should emphasize the company’s values, objectives and key differentiators that set it apart from its competitors. These can be expressed in the tone of the communication and the content that is shared with community members and the target audience.The best social media voices are communal, grammatical, dialectical, authentic, original, contextual, relevant, timely, persistent, responsive, helpful, generous and more informal. A company’s social media voice should only be changed if absolutely necessary and should maintain all of these qualities. Any change should be preceded by lots of information explaining the change to community members to ensure they know it is deliberate and that the company isn’t suffering from some form of instability, which jeopardizes relationships.” [@TechAlly, Francis Moran & Associates – via Francis Moran & Associates] [...]

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