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Measuring social media: A step-by-step guide for newbies

By Alexandra Reid

Over the last two weeks, I have taught our readers how to grasp the basic concepts required for monitoring and managing social media so they can be more effective in marketing their businesses on these channels. As the last in my three-part series, this post discusses how to measure the information received through the first two processes to provide actionable insight required to carry out successful, long-term social media strategies.

In earlier posts, I explained how to develop a social media strategy and carry it through and how to track social media efforts and reach your benchmarks. Your strategy should include your social media goals, determined by analyzing your business to decide what you want and are able to achieve through social media and what you are able to offer your audiences as well as other businesses to understand what they are doing successfully so you can compete. You can also look at reports and other key benchmarking data, provided by organizations such as MarketingSherpa, MarketingProfs and Forrester. Your strategy should also include your plan for measuring success, laying out your key performance metrics and how you will collect and analyze the data. I suggest you read these posts first to provide you with a good starting point for today’s discussion. This post will provide details on how to actually measure social media, including tools and measurement methods we employ.

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How to track social media efforts and reach your benchmarks on a startup budget

By Alexandra Reid

As in all marketing efforts, establishing benchmarks and measuring metrics in social media are fundamental to determining success.

Benchmarks are the standards against which all measurements and metrics are measured. In order to determine if a social media strategy is effective, businesses must establish their desired outcomes and what it will take to achieve those outcomes. To track progress, key performance indicators, including competitive performance metrics to reach these targets, must be determined. But how do you determine benchmarks and which data points require measuring? And, more importantly for startups, how can you measure and track these metrics consistently to ensure targets are being reached on a limited budget?

The difference between metrics, measurements and benchmarks

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Google is your homepage: Startup steps to SEO

By Alexandra Reid

To break the ice at a recent IABC Ottawa event that dealt with measuring online marketing, Alex Langshur, President of PublicInsite, displayed the Google homepage on an overhead and asked the audience what it was. People shouted out the obvious answers like, “That’s Google of course,” and, “It’s a search engine,” but no one was able to provide Langshur the answer he was looking for. “Google is your home page,” he said. “These days, it is all about search.”

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Recent Comments

  • Phil : I agree, but I think that the author missed one of the elephants in that room.. Those SR&ED claims are substantiated by technical people, but they are verified not by engineers, but to a large degree by.. BUREAUCRATS, indifferent officials. If an engineer/researcher want's to make a 'paper claim' and get back real money, it is not only very difficult for an official to check whether this claim is real expense on a real reasearch risk or just a legal loop-hole to cut the taxes, but it's also not quite motivating for that official to do so - he is not a professional in that field, so for him the main thing is that the field form looks like it is supposed to look. So the system can just produce lots of houses of cards on the one hand, and to breed the culture of fictitious engineering and research on the other hand. So the whole story is not only about marketers but also about those very technical people who make and spruce up those claims.

  • Social Media Best Practices for Brands: 6 Keys to Getting Started - LaunchSquad : [...] to the strategy. If you’re working with a client, consider how to incorporate both of your goals and expectations for checking in on progress and reporting results. Maybe you both envision serious collaboration. [...]

  • Is it important to patent an App idea before start making the App? - Quora : [...] company.You'll find many useful resources but this is something I bookmarked a short while ago http://francis-moran.com/marketi...Embed QuoteWritten 3m ago. 1 view.Upvote0DownvoteComment Loading... More Answers Below. Related [...]

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