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OMG! There’s an entrepreneur on campus

This is the 17th article in a continuing series that examines the state of the ecosystem necessary to successfully bring technology to market. Based on dozens of interviews with entrepreneurs, venture capitalists, angel investors, business leaders, academics, tech-transfer experts and policy makers, this series looks at what is working and what can be improved in the go-to-market ecosystem in the United States, Canada and Britain. We invite your feedback.

FM Series banner headART 1 300x145 OMG! There’s an entrepreneur on campusBy Francis Moran and Leo Valiquette

Over the past couple of weeks, we have explored where and how government can facilitate the process of commercialization to help technology entrepreneurs get their products to market. Throughout this series, we have talked about the entrepreneurial right stuff and the value of those soft skills collectively referred to as emotional intelligence.

But where does good old-fashioned formal education fit into all of this? What role does, and should, a person’s alma mater play in the formation of the next generation of entrepreneurs?

Ken Banks, a mobile technologist, anthropologist and conservationist  focused on how social entrepreneurship can address the ills of the developing world, noted a sharp distinction between students in the U.S. and his native Britain during his time at Stanford University on a fellowship.

“It became very clear to me very early on that people seemed more willing to take risk, not in terms of mortgaging the house, but that young entrepreneurs were willing to try something a little bit different,” he said. This was a departure from what he had seen in the U.K., where young people were much more likely to regard the glass as half empty and to pile up reasons why something could not be done.

In general, he found students at U.S. universities more willing to believe that “anything is possible” without the benefit of rich parents or some other form of entitlement.

It’s that kind of winning attitude that he believes is key.

“For me, an entrepreneur is a person who is good with the idea, who is good at formulating a solution and building a good team that can execute on it … you come across something that really switches you on and inspires you to create something and you don’t get that in a school.”

Maybe not, but the culture on campus certainly has the power to either encourage or discourage such entrepreneurial gusto. It’s not about technology transfer in the traditional sense, it’s about having an environment in which students with entrepreneurial ambitions can thrive.

‘Entrepreneur’ shouldn’t be a four-letter word

Beyond the shining stars such as Stanford and MIT, the culture typically found within the broader university community in the U.S. doesn’t nurture the next generation of entrepreneurs, said Ronald Weissman, chair of the Software Special Industry Group at Band of Angels.

While most universities have some form of technology transfer office to facilitate the commercialization of formal research, Weissman points out that the best ideas today are just as likely to come out of a dorm room as they are out of a lab. Too many universities fail to appreciate how Web 2.0 has democratized innovation for the Mark Zuckerbergs of the world and make the mistake of assuming it is only engineers or physics students who can come up with the next billion-dollar idea.

These outdated perspectives are further aggravated by student and faculty cultures that take a dim view of capitalism, scorn profit as a motive, and emphasize formal theory over practical, hands-on projects.

“If universities taught entrepreneurship as a value, we would all be better for it,” Weissman said. “If I were the head of a major university, I would love to see students demonstrate their prowess by starting things in the community, profit or non-profit … when you put students in a position to lead something, to start something, it gives them a very different view of the world.”

Schools must think about whether their intention is to prepare tomorrow’s business leaders or tomorrow’s employees, he said. In today’s marketplace, can the traditional classroom model still make the grade in terms of supporting the kind of creativity and leadership ability entrepreneurs need to succeed?

Weissman does praise those schools that have emphasized the value of bringing entrepreneurs into the classroom to make that “boundary between the business world and the classroom very porous, which is how it should be.” But it isn’t just about the classroom. One of the greatest strengths of MIT and Stanford, he said, is the “informal networks and meetups” that exist to help students come together and turn a great idea into a reality. It is the culture outside the classroom that matters.

It all comes down to making the numbers

Here in Canada, Wesley Clover’s Andrew Fisher often encounters ambitious grads who feel their formal education has prepared them for a corner office even though they have yet to pay their dues by demonstrating they can commercialize a product and generate sales.

He likes to use a hockey analogy: “No matter how good you are in the juniors, it’s a much more difficult and strategic game to go up to the NHL level.”

The issue from his perspective is that most curriculums focus too much on marketing and the research side of R&D, but too little on commercialization and sales.

“One of my biggest pet peeves is that if we are a truly innovation economy, and commercialization and sales is an important part of that, we fall hugely short, because we don’t do anything in that area,” he said.

“And what’s even more shocking is that it can be taught and not only that, university is probably a great place for these people to learn about it.”

His “crazy idea” is for universities to run a course in which students start the semester with a chunk of the phone book and must raise money for the university from a cold start. Whoever raises the most money gets the highest mark.

“That’s sales,” he said. “It’s going out there and finding a way to make it happen. If you can’t pick up the phone and you can’t close a deal, you fail, I hate to tell you. It’s very black and white. Either you hit your numbers or you don’t.”

It isn’t only sales, it’s the basis of entrepreneurship. What do you think? Is the typical campus culture too “left wing” and anti-entrepreneur? Does the structure of the traditional university curriculum foster an employee mindset that lacks the basic skills to be a successful entrepreneur? Which universities out there are getting it right and how?

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Words of wisdom: What can you learn from a thunder lizard?

This is the eighth article in a continuing series that examines the state of the ecosystem necessary to successfully bring technology to market. Based on dozens of interviews with entrepreneurs, venture capitalists, angel investors, business leaders, academics, tech-transfer experts and policy makers, this series looks at what is working and what can be improved in the go-to-market ecosystem in the United States, Canada and Britain. We invite your feedback.

FM Series banner headART 1 300x145 Words of wisdom: What can you learn from a thunder lizard?By Francis Moran and Leo Valiquette

“A startup is ultimately … not just about whether an idea or a product works, it is about whether or not you can create a business around it. Whether or not the ecosystem will support it, the customers will buy it, if the channels will support it, and if the manufacturers will actually create it. And because of that, we need to be able to test all these different facets of our business model, and do so quickly.”

This comes from someone Forbes calls “the most powerful woman in startups,” Ann Miura-Ko, co-founding partner with FLOODGATE. In October, she gave a lecture at Stanford University titled “Funding Thunder Lizard Entrepreneurs,” which is filled with so much insight we were tempted to just transcribe the whole damned thing and offer it up as a blog post of its own. However, her talk is available as a conveniently indexed webcast.

Perhaps her comments resonate with you as common sense of the most practical sort. Perhaps they don’t. Regardless, it’s much easier to talk in theoretical terms about what it takes to successfully launch a startup and bring technology to market than it is to follow through and execute effectively.

Next week, we will recap some practical bits of advice that have emerged from our interviews and research for this series. But first, we will explore some of the common factors that have spelled the doom of many a startup and refer back to Miura-Ko’s Stanford lecture for some insight on how current realities have impacted the art and science of entrepreneurship.

Why do startups fail?

It ain’t rocket science. You don’t have to look far to find some compelling answers to this question.

In their September 2009 report for Canada’s National Angel Capital Organization, “Understanding the Disappearance of Early-stage and Start-up R&D Performing Firms,” authors Douglas Barber and Jeffrey Crelinsten interviewed the senior executives of 18 R&D-intensive tech companies that had disappeared, either through bankruptcy, liquidation or merger. Among the key factors attributed for the demise of these companies were:

  • No revenue from customers
  • No input from customers on R&D performed or on the product or service being developed
  • Misreading of markets (e.g. overestimate size, delay market entry)
  • Product not needed or not simple enough for the application
  • Poor sales and marketing decisions (e.g. distribution channels vs. direct sales, delay going global or going global too quickly)
  • Timing wrong; the product or service was too early or too late.
  • Unaware of competitors and changing market conditions

But, gentle reader, don’t leap to the hasty conclusion that this lack of sufficient market research and customer engagement is in any way unique to Canada. Many moons later, a similar study in the U.S. by the self-professed data geeks at ChubbyBrain surveyed 32 startup entrepreneurs about the factors that had contributed to the demise of their failed ventures. The majority of respondents were U.S. based, with a few from India and Europe. The results were distilled into the chart below:

startup failure post mortem top reasons Words of wisdom: What can you learn from a thunder lizard?

As you can see, issues related to market research and customer engagement ranked high. These and many of the other common factors revealed though ChubbyBrain’s research often cropped up during our interviews for this series.

‘The democratization of innovation’

What does Miura-Ko have to say about how market research and customer engagement, or a lack thereof, can mean the difference between success and failure?

Much of her lecture revolved around “the democratization of innovation,” which has three key components:

  • The collapsing cost of product building. This should not be confused with the cost of company building. This is characterized by open source, commoditized technology, crowd-sourced infrastructure and elastic computing power thanks to the cloud. “I see my students all the time just taking out their credit cards and building a product, rapidly prototyping something and seeing if it works,” she said.
  • Rapid business model testing. This is illustrated by her quote with which we began this post. She went to say, “The beauty of the Internet is that you can have a direct dialogue now with your customer. In one of my classes, if I ask my students to test out a web startup. They can go out and interview 300 people in the bat of a eye and be able to tell you if that product was attractive to that group of people or not. And it is not unusual for our students to do so. Think of the people who have actual resources to put to bear on that.”
  • Running out of iterations. This gets into Steve Blank and Eric Ries’s concept of “lean startup.” This is the notion of customer development and agile programming and how you bring it together to achieve rapid iteration. This allows you to experiment quickly and effectively to stretch your dollars further. “It’s not that you’re running out of cash when you’re an entrepreneur, you’re running out of iterations … you run out of iterations, you don’t have any hope anymore.” (We will explore the lean startup methodology in more detail in a couple of weeks.)

In other words, traditional enterprise sales models have been collapsed by social and new media channels that facilitate early customer engagement and shorten time to market. The “collapsing cost of product building” has made it far easier to bring a software service or product to market compared to 10 or even five years ago.

Even for hardware plays, greater capital efficiencies can now be found thanks to fire sales of equipment and IP from companies claimed by the recession, by outsourcing low-cost components and by the shifting partition between hardware and software.

It can be argued that there has never been a better time than now to bring technology to market. But as we explored at the outset of this series, all of these advantages will only pay off if the startup is focused on the right starting point – that potential customer it hopes will ultimately buy the product or service it wants to develop. Every effort must be made from the outset to determine who they are, where they are, what they want, and how much they are willing to pay. Market development must be carried in tandem with product development.

To once again quote Ronald Weissman, chair of the Software Special Industry Group at one of Silicon Valley’s oldest angel organizations, Band of Angels, “Great companies constantly test the market, for validation and feedback.”


 Words of wisdom: What can you learn from a thunder lizard?

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