Comments on: Customer service worth a laudatory blog post http://francis-moran.com/index.php/random-thoughts/customer-service-worth-a-laudatory-blog-post/ Great technology deserves nothing less than great marketing. Let us help you bring your technology to market. Mon, 30 Jan 2012 14:55:57 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Stephen Beckta http://francis-moran.com/index.php/random-thoughts/customer-service-worth-a-laudatory-blog-post/#comment-257 Stephen Beckta Tue, 13 Oct 2009 14:45:14 +0000 http://inmedialog.com/?p=1462#comment-257 Thank you so much for dining with us and for taking the time to let us know about your experience (and taking the time and effort to post it all on your blog!) First of all, I hope that your wife is feeling better and that you are able to make it back in for dinner on Saturday (hopefully in Jordan's section!) Please know that your story was exactly the thing that inspires our team and we read it at our "family meal" with all of the staff this evening. My bet is that your words will inspire the staff to do similar acts with even more guests, so thank you for that as well. Happy anniversary and I hope to meet you and your wife in person soon. Thank you so much for dining with us and for taking the time to let us know about your experience (and taking the time and effort to post it all on your blog!)

First of all, I hope that your wife is feeling better and that you are able to make it back in for dinner on Saturday (hopefully in Jordan’s section!)

Please know that your story was exactly the thing that inspires our team and we read it at our “family meal” with all of the staff this evening. My bet is that your words will inspire the staff to do similar acts with even more guests, so thank you for that as well.

Happy anniversary and I hope to meet you and your wife in person soon.

]]> By: Kelly Rusk http://francis-moran.com/index.php/random-thoughts/customer-service-worth-a-laudatory-blog-post/#comment-260 Kelly Rusk Fri, 02 Oct 2009 19:06:29 +0000 http://inmedialog.com/?p=1462#comment-260 I've been to Play and also had an excellent experience. From this and what I've heard from others, it's very consistent as well! I can't wait to go back. I’ve been to Play and also had an excellent experience. From this and what I’ve heard from others, it’s very consistent as well! I can’t wait to go back.

]]> By: Liz Glagowski http://francis-moran.com/index.php/random-thoughts/customer-service-worth-a-laudatory-blog-post/#comment-259 Liz Glagowski Fri, 02 Oct 2009 15:03:52 +0000 http://inmedialog.com/?p=1462#comment-259 Great example! I hope your wife is feeling better. We at 1to1 Media agree that there are a lot of bad customer experience stories, but not much area to share for good ones. We created an "Everyday Customer Champion" program where people can share their positive stories. Perhaps you'd like to nominate Jordan and Play as an EDCC. We will feature some in our publications and on our blog. http://www.everydaycustomerchampion.com thanks, Liz Glagowski Managing Editor, 1to1 Media Great example! I hope your wife is feeling better.

We at 1to1 Media agree that there are a lot of bad customer experience stories, but not much area to share for good ones. We created an “Everyday Customer Champion” program where people can share their positive stories. Perhaps you’d like to nominate Jordan and Play as an EDCC. We will feature some in our publications and on our blog.

http://www.everydaycustomerchampion.com

thanks,
Liz Glagowski
Managing Editor, 1to1 Media

]]> By: Lynda Partner http://francis-moran.com/index.php/random-thoughts/customer-service-worth-a-laudatory-blog-post/#comment-258 Lynda Partner Fri, 02 Oct 2009 14:41:59 +0000 http://inmedialog.com/?p=1462#comment-258 Nice! And I will be making a reservation for dinner there too - and that's really the point isn't it? Nice! And I will be making a reservation for dinner there too – and that’s really the point isn’t it?

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