I remember as a boy the time one of my uncle’s chickens laid an egg shaped like a squat bowling pin. It was quite the thing — it got him a picture and a cutline in the local paper. My mother still has that worn and yellowed clipping in a photo album.
Of course, the question is whether that one-off bit of media attention would have brought new business to the door if my uncle had been a commercial egg farmer trying to grow his market share. There is seldom a downside when serendipitous events entice the media to come knocking with little or no effort on your part. But when you are undertaking a formal PR program that requires an investment of resources, time and money, a stack of media clippings are of little value if they didn’t put your story in front of an audience with the potential to grow your business.