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Pitch perfect: Startups should focus on problems, not platforms

This is the ninth article in a continuing monthly series chronicling the growth path of Screach, a startup based in Newcastle upon Tyne in England’s North East. Screach is an interactive digital media platform that allows users to create real-time, two-way interactive experiences between a smart device (through the Screach app) and any content, on any screen or just within the mobile device itself. We invite your feedback.

By Alexandra Reid

Not everyone understands a platform. But everyone understands a problem.

That’s a hard lesson a lot of startup teams fail to grasp.

You’ve seen this pitch before — The technical cofounder goes on at length about the ins and outs of the wonderful new technology his team is bringing to the world. He explains what it is, what it does, and shows you all of its cool features. But when you look to your left and right, you see your fellow audience members’ eyes glazing over, and before you know it your mind begins wandering to dinner plans.

He was enthusiastic in his pitch, and it’s awesome technology, yet he failed to reach you.

Why?

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